Privacy Policy

Our Privacy Pledge to You

We do not disclose any non-public personal information about you to anyone, except as permitted by law. Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Twin Valley Bank has an extensive policy governing the privacy of customer financial information. The policy addresses the following issues:

• Recognition of a customer's expectation of privacy
• The use, collection and retention of customer information
• The maintenance of accurate information
• Limiting employee access to information
• Protection of information via established security procedures
• Restrictions on the disclosure of account information
• Maintaining customer privacy in business relationships with third parties
• Disclosure of privacy principles to customers

The bank's policy seeks to ensure compliance with various federal and state statutes and to protect the financial privacy of bank customers without unduly inhibiting the free flow of commerce or legitimate law enforcement activities

If you identify yourself by sending an e-mail:
You also may decide to send us personally-identifying information in an electronic mail message, for example, or in a request for information, in a complaint or in a comment. Electronic mail messages sent are unsecured transmissions. We use your personally-identifying information only to the extent that it is required to fulfill the request, resolve the complaint or reply to your comment, as appropriate. The personally-identifying information is not disseminated or sold to other organizations.

For a copy of our Privacy Notice please write or call us at:

Twin Valley Bank
2 East Dayton St.
West Alexandria, OH 45381
937-839-4628

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